Mazda North American Operations: Seats › Mid/Rear Assembly
Mazda North American Operations reported this defect to federal regulators on Sep 27, 2021 and put the number of vehicles at risk at 8,648. The repair is free for as long as the recall stands.
The defect
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The remedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mazda CX-9 | 40 | 1 | 0 | 7 |
| 2020 Mazda CX-9 | 19 | 1 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V750000.
Full record for the 2021 Mazda CX-9 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →