Motor Coach Industries: Electrical System
Motor Coach Industries reported this defect to federal regulators on Sep 24, 2021 and put the number of vehicles at risk at 2,455. The repair is free for as long as the recall stands.
The defect
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
The risk
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
The remedy
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
29 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mci D45crtle | 0 | 5 | 0 | 0 |
| 2021 Mci J3500 | 0 | 4 | 0 | 0 |
| 2021 Mci J4500 | 0 | 5 | 0 | 0 |
| 2020 Mci D4000istv | 0 | 3 | 0 | 0 |
| 2020 Mci D4005 | 0 | 4 | 0 | 0 |
| 2020 Mci D4500 | 0 | 8 | 0 | 0 |
| 2020 Mci D4505 | 0 | 7 | 0 | 0 |
| 2020 Mci D4520 | 0 | 2 | 0 | 0 |
| 2020 Mci D45crtle | 0 | 8 | 0 | 0 |
| 2020 Mci J3500 | 0 | 4 | 0 | 0 |
| 2020 Mci J4500 | 0 | 9 | 0 | 0 |
| 2019 Mci D4000istv | 0 | 4 | 0 | 0 |
| 2019 Mci D4005 | 0 | 5 | 0 | 0 |
| 2019 Mci D4500 | 0 | 8 | 0 | 0 |
| 2019 Mci D4505 | 0 | 8 | 0 | 0 |
| 2019 Mci D45crtle | 0 | 7 | 0 | 0 |
| 2019 Mci J3500 | 0 | 6 | 0 | 0 |
| 2019 Mci J4500 | 0 | 12 | 0 | 0 |
| 2018 Mci D4000 | 0 | 4 | 0 | 0 |
| 2018 Mci D4000istv | 0 | 3 | 0 | 0 |
| 2018 Mci D4005 | 0 | 5 | 0 | 0 |
| 2018 Mci D4500 | 0 | 7 | 0 | 0 |
| 2018 Mci D4505 | 0 | 7 | 0 | 0 |
| 2018 Mci D45crtle | 0 | 5 | 0 | 0 |
| 2018 Mci J3500 | 0 | 5 | 0 | 0 |
| 2018 Mci J4500 | 0 | 13 | 0 | 0 |
| 2017 Mci D4500 | 0 | 5 | 0 | 0 |
| 2017 Mci D4505 | 1 | 5 | 0 | 0 |
| 2017 Mci J4500 | 0 | 8 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V748000.
Full record for the 2021 Mci D45crtle → · Recalls carrying a do-not-drive advisory → · Where this data comes from →