Volvo Bus Corporation: Exterior Lighting › Headlights › Bulbs
Volvo Bus Corporation reported this defect to federal regulators on Sep 15, 2021 and put the number of vehicles at risk at 860. The repair is free for as long as the recall stands.
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
The remedy
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Volvo Bus 9700 | 0 | 4 | 0 | 0 |
| 2020 Volvo Bus 9700 | 0 | 8 | 0 | 0 |
| 2019 Volvo Bus 9700 | 0 | 6 | 0 | 0 |
| 2018 Volvo Bus 9700 | 0 | 9 | 0 | 0 |
| 2017 Volvo Bus 9700 | 0 | 10 | 0 | 0 |
| 2016 Volvo Bus 9700 | 0 | 9 | 0 | 0 |
| 2015 Volvo Bus 9700 | 0 | 7 | 0 | 0 |
| 2014 Volvo Bus 9700 | 0 | 6 | 0 | 0 |
| 2013 Volvo Bus 9700 | 0 | 12 | 0 | 0 |
| 2012 Volvo Bus 9700 | 0 | 11 | 0 | 0 |
| 2011 Volvo Bus 9700 | 0 | 13 | 0 | 0 |
| 2010 Volvo Bus 9700 | 0 | 14 | 0 | 0 |
| 2009 Volvo Bus 9700 | 0 | 14 | 0 | 0 |
| 2008 Volvo Bus 9700 | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V717000.
Full record for the 2021 Volvo Bus 9700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →