Keystone RV Company: Structure › Frame and Members
Keystone RV Company reported this defect to federal regulators on May 24, 2021 and put the number of vehicles at risk at 1,990. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
The risk
A buckled frame rail can increase the risk of a crash.
The remedy
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Keystone Cougar | 4 | 7 | 0 | 0 |
| 2020 Keystone Cougar | 3 | 8 | 0 | 0 |
| 2019 Keystone Cougar | 9 | 8 | 0 | 0 |
| 2018 Keystone Cougar | 4 | 4 | 0 | 0 |
| 2017 Keystone Cougar | 3 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V380000.
Full record for the 2021 Keystone Cougar → · Recalls carrying a do-not-drive advisory → · Where this data comes from →