Ford Motor Company: Power Train › Shift Linkage/Cable/Rod
Ford Motor Company reported this defect to federal regulators on May 24, 2021 and put the number of vehicles at risk at 192,080. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ford Transit Connect | 12 | 4 | 3 | 0 |
| 2020 Ford Transit Connect | 32 | 8 | 2 | 2 |
| 2019 Ford Transit Connect | 52 | 8 | 0 | 2 |
| 2018 Ford Transit Connect | 22 | 6 | 0 | 0 |
| 2017 Ford Transit Connect | 28 | 6 | 0 | 1 |
| 2016 Ford Transit Connect | 104 | 10 | 1 | 1 |
| 2015 Ford Transit Connect | 66 | 11 | 0 | 3 |
| 2014 Ford Transit Connect | 128 | 15 | 1 | 3 |
| 2013 Ford Transit Connect | 32 | 4 | 0 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V376000.
Full record for the 2021 Ford Transit Connect → · Recalls carrying a do-not-drive advisory → · Where this data comes from →