Daimler Vans USA, LLC: Structure › Body › Door › Hinge and Attachments
Daimler Vans USA, LLC reported this defect to federal regulators on May 17, 2021 and put the number of vehicles at risk at 2,016. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
The risk
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
The remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mercedes-Benz Sprinter 1500 | 5 | 22 | 1 | 0 |
| 2020 Mercedes-Benz Sprinter 2500 | 80 | 22 | 1 | 3 |
| 2020 Mercedes-Benz Sprinter 3500 | 13 | 22 | 0 | 1 |
| 2020 Mercedes-Benz Sprinter 4500 | 1 | 22 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V359000.
Full record for the 2020 Mercedes-Benz Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →