New Flyer of America, Inc.: Electrical System › Propulsion System › Inverter
New Flyer of America, Inc. reported this defect to federal regulators on Apr 7, 2021 and put the number of vehicles at risk at 227. The repair is free for as long as the recall stands.
The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
The risk
A sudden loss of power increases the risk of a crash.
The remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
21 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 New Flyer XE35 | 0 | 9 | 0 | 0 |
| 2021 New Flyer XE40 | 0 | 11 | 0 | 0 |
| 2021 New Flyer XE60 | 0 | 8 | 0 | 0 |
| 2020 New Flyer XE35 | 0 | 4 | 0 | 0 |
| 2020 New Flyer XE40 | 0 | 5 | 0 | 0 |
| 2020 New Flyer XE60 | 0 | 5 | 0 | 0 |
| 2019 New Flyer XE35 | 0 | 4 | 0 | 0 |
| 2019 New Flyer XE40 | 0 | 5 | 0 | 0 |
| 2019 New Flyer XE60 | 0 | 6 | 0 | 0 |
| 2019 New Flyer XHE40 | 0 | 2 | 0 | 0 |
| 2018 New Flyer XE40 | 0 | 5 | 0 | 0 |
| 2018 New Flyer XE60 | 0 | 4 | 0 | 0 |
| 2018 New Flyer XHE40 | 0 | 2 | 0 | 0 |
| 2017 New Flyer XE40 | 0 | 5 | 0 | 0 |
| 2017 New Flyer XHE40 | 0 | 1 | 0 | 0 |
| 2016 New Flyer XE40 | 0 | 4 | 0 | 0 |
| 2016 New Flyer XHE40 | 0 | 3 | 0 | 0 |
| 2015 New Flyer XE40 | 0 | 4 | 0 | 0 |
| 2015 New Flyer XHE60 | 0 | 3 | 0 | 0 |
| 2014 New Flyer XE40 | 0 | 4 | 0 | 0 |
| 2013 New Flyer XE40 | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V244000.
Full record for the 2021 New Flyer XE35 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →