Ford Motor Company: Suspension › Rear
Ford Motor Company reported this defect to federal regulators on Mar 10, 2021 and put the number of vehicles at risk at 49. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
The risk
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ford Explorer | 1,249 | 33 | 10 | 37 |
| 2020 Lincoln Aviator | 110 | 30 | 1 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V154000.
Full record for the 2020 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →