Polestar Automotive USA, Inc.: Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm) › Software
Polestar Automotive USA, Inc. reported this defect to federal regulators on Feb 24, 2021 and put the number of vehicles at risk at 3,457. The repair is free for as long as the recall stands.
The defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
The risk
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
The remedy
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Polestar Polestar 2 | 305 | 4 | 0 | 1 |
| 2021 Polestar Polestar 2 | 148 | 5 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V110000.
Full record for the 2022 Polestar Polestar 2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →