Proterra, Inc.: Structure › Body
Proterra, Inc. reported this defect to federal regulators on Feb 1, 2021 and put the number of vehicles at risk at 21. The repair is free for as long as the recall stands.
The defect
Proterra, Inc. (Proterra) is recalling certain 2020-2021 40' ZX5 vehicles. These vehicles have a front fender flare which may cause mud, dirt, debris, rain and snow to splash onto the driver's side window and mirror.
The risk
Driver visibility may become impeded, increasing the risk of a crash.
The remedy
Proterra will notify owners, and dealers will install a retrofit fender flare, free of charge. The recall began February 9, 2021. Owners may contact Proterra customer service 1-864-438-0000. Proterra's number for this recall is SC-21-13.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Proterra ZX5 | 0 | 6 | 0 | 0 |
| 2020 Proterra ZX5 | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V040000.
Full record for the 2021 Proterra ZX5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →