Volkswagen Group of America, Inc.: Seats › Critical Fasteners
Volkswagen Group of America, Inc. reported this defect to federal regulators on Feb 1, 2021 and put the number of vehicles at risk at 57. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
The risk
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Volkswagen Jetta | 71 | 4 | 0 | 3 |
| 2021 Volkswagen Tiguan | 144 | 5 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V038000.
Full record for the 2021 Volkswagen Jetta → · Recalls carrying a do-not-drive advisory → · Where this data comes from →