Excellance, Inc: Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Excellance, Inc reported this defect to federal regulators on Jan 26, 2021 and put the number of vehicles at risk at 4. The repair is free for as long as the recall stands.
The defect
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
The risk
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
The remedy
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ram 4500 | 4 | 10 | 0 | 0 |
| 2020 Ram 5500 | 8 | 10 | 1 | 1 |
| 2019 Ram 4500 | 6 | 10 | 0 | 0 |
| 2019 Ram 5500 | 12 | 10 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V023000.
Full record for the 2020 Ram 4500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →