Volvo Bus Corporation: Power Train › Automatic Transmission
Volvo Bus Corporation reported this defect to federal regulators on Dec 21, 2020 and put the number of vehicles at risk at 553. The repair is free for as long as the recall stands.
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
The risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
The remedy
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Volvo Bus 9700 | 0 | 8 | 0 | 0 |
| 2019 Volvo Bus 9700 | 0 | 6 | 0 | 0 |
| 2018 Volvo Bus 9700 | 0 | 9 | 0 | 0 |
| 2017 Volvo Bus 9700 | 0 | 10 | 0 | 0 |
| 2016 Volvo Bus 9700 | 0 | 9 | 0 | 0 |
| 2015 Volvo Bus 9700 | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V803000.
Full record for the 2020 Volvo Bus 9700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →