Ford Motor Company: Engine
Ford Motor Company reported this defect to federal regulators on Dec 17, 2020 and put the number of vehicles at risk at 1,405. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
The risk
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ford Explorer | 452 | 26 | 6 | 14 |
| 2021 Lincoln Aviator | 41 | 28 | 1 | 1 |
| 2020 Ford Explorer | 1,249 | 33 | 10 | 37 |
| 2020 Lincoln Aviator | 110 | 30 | 1 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V788000.
Full record for the 2021 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →