Halcore Group, Inc.: Electrical System › Instrument Cluster/Panel
Halcore Group, Inc. reported this defect to federal regulators on Dec 15, 2020 and put the number of vehicles at risk at 7. The repair is free for as long as the recall stands.
The defect
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The remedy
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Aev Freightliner M2 Ambulance | 0 | 1 | 0 | 0 |
| 2021 Aev Traumahawk | 0 | 1 | 0 | 0 |
| 2020 Aev Traumahawk | 0 | 2 | 0 | 0 |
| 2020 Aev Type 1 F-Series Ambulance | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V783000.
Full record for the 2021 Aev Freightliner M2 Ambulance → · Recalls carrying a do-not-drive advisory → · Where this data comes from →