Jayco, Inc.: Equipment › Recreational Vehicle/Trailer
Jayco, Inc. reported this defect to federal regulators on Dec 15, 2020 and put the number of vehicles at risk at 3,356. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
The risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Entegra Esteem | 2 | 3 | 0 | 0 |
| 2021 Entegra Odyssey | 4 | 3 | 1 | 0 |
| 2021 Jayco Greyhawk | 1 | 3 | 0 | 0 |
| 2021 Jayco Greyhawk Prestige | 0 | 3 | 0 | 0 |
| 2021 Jayco Redhawk | 5 | 3 | 0 | 0 |
| 2021 Jayco Redhawk SE | 0 | 1 | 0 | 0 |
| 2020 Entegra Esteem | 0 | 4 | 0 | 0 |
| 2020 Entegra Redundant Odyssey | 0 | 4 | 0 | 0 |
| 2020 Jayco Greyhawk | 2 | 5 | 0 | 0 |
| 2020 Jayco Greyhawk Prestige | 0 | 2 | 0 | 0 |
| 2020 Jayco Redhawk | 0 | 5 | 0 | 0 |
| 2020 Jayco Redhawk SE | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V780000.
Full record for the 2021 Entegra Esteem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →