Toyota Motor Engineering & Manufacturing: Air Bags › Frontal
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Nov 25, 2020 and put the number of vehicles at risk at 161. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
The remedy
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Toyota Avalon | 21 | 2 | 0 | 1 |
| 2020 Toyota Avalon | 10 | 3 | 0 | 1 |
| 2020 Toyota Avalon Hybrid | 0 | 3 | 0 | 0 |
| 2020 Toyota RAV4 | 639 | 6 | 5 | 17 |
| 2020 Toyota RAV4 Hybrid | 13 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V734000.
Full record for the 2021 Toyota Avalon → · Recalls carrying a do-not-drive advisory → · Where this data comes from →