Keystone RV Company: Structure › Frame and Members
Keystone RV Company reported this defect to federal regulators on Nov 18, 2020 and put the number of vehicles at risk at 1,296. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
The risk
A buckled frame may fail and increase the risk of a crash.
The remedy
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Keystone Outback | 1 | 2 | 0 | 0 |
| 2020 Keystone Outback | 0 | 1 | 0 | 0 |
| 2019 Keystone Outback | 2 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V715000.
Full record for the 2021 Keystone Outback → · Recalls carrying a do-not-drive advisory → · Where this data comes from →