Volkswagen Group of America, Inc.: Steering
Volkswagen Group of America, Inc. reported this defect to federal regulators on Nov 17, 2020 and put the number of vehicles at risk at 776. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
The risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Volkswagen Atlas | 482 | 17 | 1 | 9 |
| 2021 Volkswagen Atlas Cross Sport | 165 | 14 | 1 | 9 |
| 2020 Volkswagen Atlas Cross Sport | 108 | 11 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V712000.
Full record for the 2021 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →