Proterra Inc.: Steering › Gear Box (other Than Rack and Pinion)
Proterra Inc. reported this defect to federal regulators on Oct 28, 2020 and put the number of vehicles at risk at 5. The repair is free for as long as the recall stands.
The defect
Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
The risk
An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.
The remedy
Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Proterra Catalyst | 0 | 8 | 0 | 0 |
| 2019 Proterra Catalyst | 0 | 9 | 0 | 0 |
| 2018 Proterra Catalyst | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V664000.
Full record for the 2020 Proterra Catalyst → · Recalls carrying a do-not-drive advisory → · Where this data comes from →