Toyota Motor Engineering & Manufacturing: Seats
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Oct 14, 2020 and put the number of vehicles at risk at 3,121. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
The risk
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Toyota Highlander | 322 | 4 | 0 | 16 |
| 2020 Toyota Highlander Hybrid | 9 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V633000.
Full record for the 2020 Toyota Highlander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →