Isuzu Technical Center of America, Inc.: Electrical System › Starter Assembly
Isuzu Technical Center of America, Inc. reported this defect to federal regulators on Sep 11, 2020 and put the number of vehicles at risk at 4,352. The repair is free for as long as the recall stands.
The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
The risk
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
The remedy
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Chevrolet 6500Xd | 0 | 4 | 0 | 0 |
| 2021 Isuzu FTR | 0 | 4 | 0 | 0 |
| 2020 Chevrolet 6500Xd | 0 | 6 | 0 | 0 |
| 2020 Isuzu FTR | 1 | 6 | 0 | 0 |
| 2019 Chevrolet 6500Xd | 0 | 5 | 0 | 0 |
| 2019 Isuzu FTR | 0 | 8 | 0 | 0 |
| 2018 Chevrolet 6500Xd | 0 | 5 | 0 | 0 |
| 2018 Isuzu FTR | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V554000.
Full record for the 2021 Chevrolet 6500Xd → · Recalls carrying a do-not-drive advisory → · Where this data comes from →