Newmar Corporation: Electrical System › Software
Newmar Corporation reported this defect to federal regulators on Aug 27, 2020 and put the number of vehicles at risk at 732. The repair is free for as long as the recall stands.
The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Newmar Dutch Star | 23 | 11 | 0 | 0 |
| 2019 Newmar Essex | 1 | 14 | 0 | 0 |
| 2019 Newmar London Aire | 5 | 11 | 0 | 0 |
| 2019 Newmar Mountain Aire | 4 | 15 | 0 | 0 |
| 2019 Newmar New Aire | 5 | 8 | 0 | 0 |
| 2019 Newmar Ventana | 2 | 14 | 0 | 0 |
| 2018 Newmar Essex | 0 | 17 | 0 | 0 |
| 2018 Newmar New Aire | 8 | 10 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V509000.
Full record for the 2019 Newmar Dutch Star → · Recalls carrying a do-not-drive advisory → · Where this data comes from →