Jayco, Inc.: Seats
Jayco, Inc. reported this defect to federal regulators on Aug 10, 2020 and put the number of vehicles at risk at 545. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Entegra Qwest | 0 | 5 | 0 | 0 |
| 2021 Jayco Melbourne | 1 | 7 | 0 | 0 |
| 2021 Jayco Melbourne Prestige | 1 | 7 | 1 | 0 |
| 2020 Entegra Qwest | 2 | 7 | 0 | 0 |
| 2020 Jayco Melbourne | 1 | 7 | 0 | 0 |
| 2020 Jayco Melbourne Prestige | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V468000.
Full record for the 2021 Entegra Qwest → · Recalls carrying a do-not-drive advisory → · Where this data comes from →