Toyota Motor Engineering & Manufacturing: Steering › Electric Power Assist System
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Jun 24, 2020 and put the number of vehicles at risk at 46. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
The risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Toyota RAV4 | 639 | 6 | 5 | 17 |
| 2020 Toyota RAV4 Hybrid | 13 | 5 | 0 | 0 |
| 2019 Toyota RAV4 | 884 | 7 | 3 | 25 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V373000.
Full record for the 2020 Toyota RAV4 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →