Nova Bus: Electrical System › Software
Nova Bus reported this defect to federal regulators on Jun 15, 2020 and put the number of vehicles at risk at 55. The repair is free for as long as the recall stands.
The defect
Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.
The risk
The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.
The remedy
Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Nova Bus LFS | 0 | 22 | 0 | 0 |
| 2018 Nova Bus LFS | 0 | 16 | 0 | 0 |
| 2017 Nova Bus LFS | 0 | 18 | 0 | 0 |
| 2016 Nova Bus LFS | 0 | 17 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V354000.
Full record for the 2019 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →