General Motors LLC: Latches/Locks/Linkages › Hood › Latch
General Motors LLC reported this defect to federal regulators on Jun 4, 2020 and put the number of vehicles at risk at 272. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Chevrolet Silverado 2500 | 109 | 10 | 3 | 2 |
| 2020 Chevrolet Silverado 3500 | 42 | 8 | 1 | 1 |
| 2020 GMC Sierra 2500 | 80 | 9 | 4 | 1 |
| 2020 GMC Sierra 3500 | 51 | 8 | 2 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V324000.
Full record for the 2020 Chevrolet Silverado 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →