Daimler Coaches North America: Structure › Body › Door
Daimler Coaches North America reported this defect to federal regulators on Apr 2, 2020 and put the number of vehicles at risk at 63. The repair is free for as long as the recall stands.
The defect
Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
The risk
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
The remedy
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Setra S417 TC | 0 | 3 | 0 | 0 |
| 2019 Setra S417 TC | 0 | 2 | 0 | 0 |
| 2018 Setra S417 TC | 0 | 2 | 0 | 0 |
| 2017 Setra S417 TC | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V190000.
Full record for the 2020 Setra S417 TC → · Recalls carrying a do-not-drive advisory → · Where this data comes from →