Volkswagen Group of America, Inc.: Steering
Volkswagen Group of America, Inc. reported this defect to federal regulators on Mar 16, 2020 and put the number of vehicles at risk at 229. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
The risk
A sudden loss of loss of steering control may increase the risk of a crash.
The remedy
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Audi Q7 | 63 | 4 | 0 | 5 |
| 2019 Audi Q8 | 110 | 5 | 0 | 1 |
| 2018 Audi Q7 | 144 | 3 | 0 | 3 |
| 2017 Audi Q7 | 323 | 7 | 3 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V149000.
Full record for the 2019 Audi Q7 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →