Vactor Manufacturing: Electrical System › Software
Vactor Manufacturing reported this defect to federal regulators on Jan 29, 2020 and put the number of vehicles at risk at 777. The repair is free for as long as the recall stands.
The defect
Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement.
The risk
Unintentional vehicle movement increases the risk of crash.
The remedy
Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Vactor 2100i | 0 | 1 | 0 | 0 |
| 2019 Vactor 2100i | 0 | 1 | 0 | 0 |
| 2018 Vactor 2100i | 0 | 1 | 0 | 0 |
| 2017 Vactor 2100i | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V050000.
Full record for the 2020 Vactor 2100i → · Recalls carrying a do-not-drive advisory → · Where this data comes from →