Chrysler (FCA US LLC): Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Chrysler (FCA US LLC) reported this defect to federal regulators on Jan 23, 2020 and put the number of vehicles at risk at 222,207. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Ram Promaster | 60 | 9 | 0 | 2 |
| 2018 Ram Promaster | 38 | 10 | 0 | 4 |
| 2017 Ram Promaster | 57 | 10 | 3 | 2 |
| 2016 Ram Promaster | 33 | 15 | 0 | 0 |
| 2015 Ram Promaster | 61 | 13 | 1 | 1 |
| 2014 Ram Promaster | 71 | 13 | 1 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V036000.
Full record for the 2019 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →