Mazda North American Operations: Forward Collision Avoidance › Automatic Emergency Braking
Mazda North American Operations reported this defect to federal regulators on Dec 19, 2019 and put the number of vehicles at risk at 35,390. The repair is free for as long as the recall stands.
The defect
Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
The risk
Stopping the vehicle unexpectedly increases the risk of a crash.
The remedy
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mazda Mazda3 | 32 | 2 | 0 | 0 |
| 2019 Mazda Mazda3 | 74 | 6 | 0 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V907000.
Full record for the 2020 Mazda Mazda3 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →