Jayco, Inc.: Structure › Emergency › Escape/Egress/Exit
Jayco, Inc. reported this defect to federal regulators on Dec 10, 2019 and put the number of vehicles at risk at 51. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
The risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
The remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Jayco Travel Trailer White Hawk | 6 | 4 | 0 | 0 |
| 2019 Jayco Travel Trailer White Hawk | 4 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V873000.
Full record for the 2020 Jayco Travel Trailer White Hawk → · Recalls carrying a do-not-drive advisory → · Where this data comes from →