Volvo Car USA LLC: Latches/Locks/Linkages › Doors › Latch
Volvo Car USA LLC reported this defect to federal regulators on Nov 26, 2019 and put the number of vehicles at risk at 144,937. The repair is free for as long as the recall stands.
The defect
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
35 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Volvo S60 | 17 | 5 | 0 | 2 |
| 2017 Volvo S60cc | 1 | 3 | 0 | 0 |
| 2017 Volvo S60i | 0 | 1 | 0 | 0 |
| 2017 Volvo V60 | 3 | 6 | 0 | 0 |
| 2017 Volvo V60cc | 3 | 4 | 0 | 0 |
| 2016 Volvo S60 | 27 | 4 | 0 | 1 |
| 2016 Volvo S60cc | 1 | 2 | 0 | 0 |
| 2016 Volvo S60i | 1 | 1 | 0 | 0 |
| 2016 Volvo V60 | 14 | 4 | 0 | 0 |
| 2016 Volvo V60cc | 9 | 2 | 0 | 0 |
| 2015 Volvo S60 | 60 | 2 | 2 | 3 |
| 2015 Volvo S60cc | 1 | 1 | 0 | 0 |
| 2015 Volvo S60i | 0 | 1 | 0 | 0 |
| 2015 Volvo V60 | 21 | 2 | 0 | 2 |
| 2015 Volvo V60cc | 2 | 2 | 0 | 1 |
| 2014 Volvo S60 | 25 | 3 | 0 | 1 |
| 2014 Volvo S60cc | 0 | 1 | 0 | 0 |
| 2014 Volvo S60i | 0 | 1 | 0 | 0 |
| 2014 Volvo V60 | 0 | 2 | 0 | 0 |
| 2014 Volvo V60cc | 0 | 1 | 0 | 0 |
| 2013 Volvo S60 | 87 | 4 | 1 | 5 |
| 2013 Volvo S60cc | 0 | 1 | 0 | 0 |
| 2013 Volvo S60i | 0 | 1 | 0 | 0 |
| 2013 Volvo V60 | 0 | 2 | 0 | 0 |
| 2013 Volvo V60cc | 0 | 1 | 0 | 0 |
| 2012 Volvo S60 | 121 | 8 | 0 | 8 |
| 2012 Volvo S60cc | 0 | 1 | 0 | 0 |
| 2012 Volvo S60i | 0 | 1 | 0 | 0 |
| 2012 Volvo V60 | 0 | 2 | 0 | 0 |
| 2012 Volvo V60cc | 0 | 1 | 0 | 0 |
| 2011 Volvo S60 | 5 | 6 | 0 | 2 |
| 2011 Volvo S60cc | 0 | 1 | 0 | 0 |
| 2011 Volvo S60i | 0 | 1 | 0 | 0 |
| 2011 Volvo V60 | 0 | 2 | 0 | 0 |
| 2011 Volvo V60cc | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V849000.
Full record for the 2017 Volvo S60 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →