Isuzu Technical Center of America, Inc.: Wheels › Lugs/Nuts/Bolts/Studs
Isuzu Technical Center of America, Inc. reported this defect to federal regulators on Nov 20, 2019 and put the number of vehicles at risk at 1,926. The repair is free for as long as the recall stands.
The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
The risk
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The remedy
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Chevrolet 4500Hd | 0 | 4 | 0 | 0 |
| 2020 Chevrolet 4500Xd | 0 | 3 | 0 | 0 |
| 2020 Chevrolet 5500Hd | 0 | 4 | 0 | 0 |
| 2020 Chevrolet 5500Xd | 0 | 3 | 0 | 0 |
| 2020 Isuzu NPR HD | 0 | 5 | 0 | 0 |
| 2020 Isuzu NPR XD | 0 | 3 | 0 | 0 |
| 2020 Isuzu NQR | 0 | 3 | 0 | 0 |
| 2020 Isuzu NRR | 0 | 3 | 0 | 0 |
| 2019 Chevrolet 4500Hd | 0 | 4 | 0 | 0 |
| 2019 Chevrolet 5500Hd | 6 | 3 | 1 | 0 |
| 2019 Chevrolet 5500Xd | 0 | 1 | 0 | 0 |
| 2019 Isuzu NPR HD | 0 | 5 | 0 | 0 |
| 2019 Isuzu NPR XD | 0 | 4 | 0 | 0 |
| 2019 Isuzu NQR | 0 | 4 | 0 | 0 |
| 2019 Isuzu NRR | 0 | 4 | 0 | 0 |
| 2018 Isuzu NPR HD | 0 | 3 | 0 | 0 |
| 2017 Isuzu NPR HD | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V835000.
Full record for the 2020 Chevrolet 4500Hd → · Recalls carrying a do-not-drive advisory → · Where this data comes from →