NHTSA campaign 19V824000 · Part 573 safety recall report

Forest River, Inc.: Structure › Emergency › Escape/Egress/Exit

Forest River, Inc. reported this defect to federal regulators on Nov 18, 2019 and put the number of vehicles at risk at 356. The repair is free for as long as the recall stands.

The defect

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

The remedy

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

18 model years covered

Newest first

Vehicle	Complaints	Recalls	Fires	Crashes
2019 Glaval Bus Apollo	0	1	0	0
2019 Glaval Bus Commute	0	2	0	0
2019 Glaval Bus Concorde II	0	2	0	0
2019 Glaval Bus Entourage	0	3	0	0
2019 Glaval Bus Legacy	0	3	0	0
2019 Glaval Bus Primetime	0	2	0	0
2019 Glaval Bus Titan	0	1	0	0
2019 Glaval Bus Titan II Low Floor	0	1	0	0
2019 Glaval Bus Universal	0	3	0	0
2018 Glaval Bus Apollo	0	5	0	0
2018 Glaval Bus Commute	0	6	0	0
2018 Glaval Bus Concorde II	0	6	0	0
2018 Glaval Bus Entourage	0	5	0	0
2018 Glaval Bus Legacy	0	6	0	0
2018 Glaval Bus Primetime	0	5	0	0
2018 Glaval Bus Titan	0	2	0	0
2018 Glaval Bus Titan II Low Floor	0	4	0	0
2018 Glaval Bus Universal	0	5	0	0

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V824000.

Full record for the 2019 Glaval Bus Apollo → · Recalls carrying a do-not-drive advisory → · Where this data comes from →