Mercedes-Benz USA, LLC.: Steering › Electric Power Assist System
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Nov 18, 2019 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
The risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz GLC 300 | 47 | 12 | 2 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V822000.
Full record for the 2019 Mercedes-Benz GLC 300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →