Mercedes-Benz USA, LLC.: Engine and Engine Cooling › Engine › Gasoline
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Nov 15, 2019 and put the number of vehicles at risk at 6. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
The risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz S560 | 5 | 10 | 0 | 0 |
| 2018 Mercedes-Benz S560 | 13 | 10 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V821000.
Full record for the 2019 Mercedes-Benz S560 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →