Keystone RV Company: Equipment › Recreational Vehicle/Trailer › Lpg Systems › Furnace
Keystone RV Company reported this defect to federal regulators on Oct 25, 2019 and put the number of vehicles at risk at 157. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
The risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
The remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Crossroads Sunset | 0 | 3 | 0 | 0 |
| 2019 Crossroads Sunset | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V763000.
Full record for the 2020 Crossroads Sunset → · Recalls carrying a do-not-drive advisory → · Where this data comes from →