E-One Incorporated: Electrical System › Starter Assembly
E-One Incorporated reported this defect to federal regulators on Oct 14, 2019 and put the number of vehicles at risk at 1,603. The repair is free for as long as the recall stands.
The defect
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
The risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
The remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
23 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 E-One Cyclone II | 0 | 10 | 0 | 0 |
| 2019 E-One Quest II | 0 | 4 | 0 | 0 |
| 2019 E-One Typhoon | 0 | 6 | 0 | 0 |
| 2018 E-One Cyclone II | 0 | 6 | 0 | 0 |
| 2018 E-One Quest II | 0 | 3 | 0 | 0 |
| 2018 E-One Typhoon | 0 | 7 | 0 | 0 |
| 2017 E-One Chsh | 0 | 1 | 0 | 0 |
| 2017 E-One Cyclone II | 0 | 9 | 0 | 0 |
| 2017 E-One Quest II | 0 | 4 | 0 | 0 |
| 2017 E-One Typhoon | 0 | 8 | 0 | 0 |
| 2016 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2016 E-One Quest II | 0 | 3 | 0 | 0 |
| 2016 E-One Typhoon | 0 | 11 | 0 | 0 |
| 2015 E-One Cyclone II | 0 | 12 | 0 | 0 |
| 2015 E-One Quest II | 0 | 5 | 0 | 0 |
| 2015 E-One Typhoon | 0 | 12 | 0 | 0 |
| 2014 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2014 E-One Cyclone Iii | 0 | 2 | 0 | 0 |
| 2014 E-One Quest II | 0 | 3 | 0 | 0 |
| 2014 E-One Typhoon | 0 | 12 | 0 | 0 |
| 2013 E-One Cyclone II | 0 | 10 | 0 | 0 |
| 2013 E-One Cyclone Iii | 0 | 2 | 0 | 0 |
| 2013 E-One Typhoon | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V730000.
Full record for the 2019 E-One Cyclone II → · Recalls carrying a do-not-drive advisory → · Where this data comes from →