NHTSA campaign 19V616000 · Part 573 safety recall report

Mack Trucks, Inc.: Suspension › Front

Mack Trucks, Inc. reported this defect to federal regulators on Aug 21, 2019 and put the number of vehicles at risk at 8. The repair is free for as long as the recall stands.

The defect

Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.

The risk

Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.

The remedy

Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.

1 model year covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2015 Mack Pinnacle (cxu)01500

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V616000.

Full record for the 2015 Mack Pinnacle (cxu) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →