E-One Incorporated: Suspension › Front
E-One Incorporated reported this defect to federal regulators on Aug 14, 2019 and put the number of vehicles at risk at 57. The repair is free for as long as the recall stands.
The defect
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
The remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 E-One Cyclone II | 0 | 10 | 0 | 0 |
| 2019 E-One Typhoon | 0 | 6 | 0 | 0 |
| 2018 E-One Cyclone II | 0 | 6 | 0 | 0 |
| 2018 E-One Typhoon | 0 | 7 | 0 | 0 |
| 2017 E-One Cyclone II | 0 | 9 | 0 | 0 |
| 2017 E-One Quest | 0 | 3 | 0 | 0 |
| 2017 E-One Typhoon | 0 | 8 | 0 | 0 |
| 2016 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2016 E-One Quest | 0 | 5 | 0 | 0 |
| 2016 E-One Typhoon | 0 | 11 | 0 | 0 |
| 2015 E-One Cyclone II | 0 | 12 | 0 | 0 |
| 2015 E-One Quest | 0 | 5 | 0 | 0 |
| 2014 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2014 E-One Typhoon | 0 | 12 | 0 | 0 |
| 2013 E-One Typhoon | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V598000.
Full record for the 2019 E-One Cyclone II → · Recalls carrying a do-not-drive advisory → · Where this data comes from →