Mercedes-Benz USA, LLC.: Electrical System › 12v/24v/48v Battery
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Aug 9, 2019 and put the number of vehicles at risk at 26,584. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
The risk
Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
The remedy
MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz AMG C43 | 7 | 12 | 0 | 0 |
| 2019 Mercedes-Benz C300 | 69 | 17 | 0 | 3 |
| 2018 Mercedes-Benz AMG C43 | 13 | 11 | 0 | 0 |
| 2018 Mercedes-Benz C300 | 99 | 18 | 0 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V586000.
Full record for the 2019 Mercedes-Benz AMG C43 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →