Navistar, Inc.: Structure › Emergency › Escape/Egress/Exit
Navistar, Inc. reported this defect to federal regulators on Aug 8, 2019 and put the number of vehicles at risk at 27. The repair is free for as long as the recall stands.
The defect
Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ic Bus CE | 0 | 5 | 0 | 0 |
| 2020 Ic Bus Recb | 0 | 2 | 0 | 0 |
| 2019 Ic Bus CE | 0 | 8 | 0 | 0 |
| 2019 Ic Bus Recb | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V581000.
Full record for the 2020 Ic Bus CE → · Recalls carrying a do-not-drive advisory → · Where this data comes from →