Mazda North American Operations: Seats › Front Assembly › Head Restraint
Mazda North American Operations reported this defect to federal regulators on Jul 5, 2019 and put the number of vehicles at risk at 9,430. The repair is free for as long as the recall stands.
The defect
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
The risk
Loose head restraints may increase the risk of injury in the event of a crash.
The remedy
Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mazda Mazda3 | 74 | 6 | 0 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V514000.
Full record for the 2019 Mazda Mazda3 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →