Mazda North American Operations: Engine
Mazda North American Operations reported this defect to federal regulators on Jun 27, 2019 and put the number of vehicles at risk at 262,220. The repair is free for as long as the recall stands.
The defect
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
The risk
An unexpected stall increases the risk of a crash.
The remedy
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mazda CX-5 | 273 | 2 | 2 | 7 |
| 2019 Mazda Mazda3 | 74 | 6 | 0 | 3 |
| 2019 Mazda Mazda6 | 6 | 1 | 0 | 0 |
| 2018 Mazda CX-5 | 353 | 3 | 1 | 19 |
| 2018 Mazda Mazda6 | 59 | 2 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V497000.
Full record for the 2019 Mazda CX-5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →