Motor Coach Industries: Visibility › Sun/Moon Roof Assembly
Motor Coach Industries reported this defect to federal regulators on May 3, 2019 and put the number of vehicles at risk at 75. The repair is free for as long as the recall stands.
The defect
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The remedy
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mci D4505 | 0 | 8 | 0 | 0 |
| 2019 Mci J3500 | 0 | 6 | 0 | 0 |
| 2019 Mci J4500 | 0 | 12 | 0 | 0 |
| 2018 Mci J4500 | 0 | 13 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V344000.
Full record for the 2019 Mci D4505 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →