New Flyer of America Inc.: Visibility › Sun/Moon Roof Assembly
New Flyer of America Inc. reported this defect to federal regulators on Feb 15, 2019 and put the number of vehicles at risk at 172. The repair is free for as long as the recall stands.
The defect
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
The risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
The remedy
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 New Flyer XE60 | 0 | 6 | 0 | 0 |
| 2019 New Flyer XN40 | 0 | 4 | 0 | 0 |
| 2018 New Flyer XD40 | 0 | 3 | 0 | 0 |
| 2018 New Flyer XDE60 | 0 | 7 | 0 | 0 |
| 2018 New Flyer XN40 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V100000.
Full record for the 2019 New Flyer XE60 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →