Eldorado National- California, Inc.: Seats
Eldorado National- California, Inc. reported this defect to federal regulators on Dec 18, 2018 and put the number of vehicles at risk at 5. The repair is free for as long as the recall stands.
The defect
Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The remedy
Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Eldorado Arrivo | 0 | 2 | 0 | 0 |
| 2018 Eldorado E-Z Rider Max BRT | 0 | 1 | 0 | 0 |
| 2018 Eldorado Passport | 0 | 1 | 0 | 0 |
| 2017 Eldorado Arrivo | 0 | 3 | 0 | 0 |
| 2017 Eldorado E-Z Rider Max BRT | 0 | 1 | 0 | 0 |
| 2017 Eldorado Passport | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V926000.
Full record for the 2018 Eldorado Arrivo → · Recalls carrying a do-not-drive advisory → · Where this data comes from →