Mercedes-Benz USA, LLC.: Lane Departure › Lane Keep › Steering Assist
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Dec 19, 2018 and put the number of vehicles at risk at 6,200. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
The risk
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
The remedy
Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz AMG S63 | 3 | 7 | 0 | 0 |
| 2019 Mercedes-Benz S 450 | 3 | 8 | 0 | 1 |
| 2019 Mercedes-Benz S560 | 5 | 10 | 0 | 0 |
| 2018 Mercedes-Benz AMG S63 | 2 | 6 | 1 | 2 |
| 2018 Mercedes-Benz S 450 | 7 | 8 | 0 | 0 |
| 2018 Mercedes-Benz S560 | 13 | 10 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V910000.
Full record for the 2019 Mercedes-Benz AMG S63 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →